Deliver exceptional customer experiences with AI Agents
Deliver exceptional customer experiences with AI Agents
Deliver exceptional customer experiences with AI Agents
Deliver exceptional customer experiences with AI Agents
Olivya knows your business and handles customer queries through chat, email, and phone. It answers instantly, gets to know your customers, and personalises at scale.
Olivya knows your business and handles customer queries through chat, email, and phone. It answers instantly, gets to know your customers, and personalises at scale.
Increase customer service capacity
Increase customer service capacity
Increase customer service capacity
10x
10x
10x
10x
Capacity to handle queries
Capacity to handle queries
Capacity to handle queries
Improve customer engagement
Improve customer engagement
Improve customer engagement
28%
28%
28%
28%
Website visit to lead conversion
Website visit to lead conversion
Website visit to lead conversion
Build deep customer relationships
Build deep customer relationships
Build deep customer relationships
5x
5x
5x
5x
Increase in customer profile depth
Increase in customer profile depth
Respond
On any channel and be present everywhere your customers are
Solve
Solve
Escalate
Escalate
Analyse
Analyse
Log
Log
Respond
On any channel and be present everywhere your customers are
Solve
Solve
Escalate
Escalate
Analyse
Analyse
Log
Log
Respond
On any channel and be present everywhere your customers are
Solve
Solve
Escalate
Escalate
Analyse
Analyse
Log
Log
Respond
On any channel and be present everywhere your customers are
Solve
Solve
Escalate
Escalate
Analyse
Analyse
Log
Log
Knowledge
Knowledge
Olivya is trained to understand your company, your products and objectives, ensuring it produces accurate and timely responses.
Behaviour
Behaviour
Olivya is dependable, aligned with your brand’s voice, and adheres to your policies to ensure an exceptional customer experience.
Actions
Actions
Olivya can take appropriate actions to resolve customer queries on the fly. Empowering customers to self-serve where appropriate.
Insight
Insight
Olivya extracts information from every interaction allowing you to create a deep relationship with your customers and surface valuable insight.
Meet Olivya
Meet Olivya
Meet Olivya
Happy customers
Efficient agents
Deep insight
24/7
Support
Your customers might need help when your team is asleep or busy with something else.
0
Waiting Time
No more spending hours on the phone trying to reach somebody and introducing yourself (again).
100%
Queries Addressed
Olivya resolves queries on the fly. When it doesn’t the customer knows his request has landed where it needs to.
Happy customers
Efficient agents
Deep insight
24/7
Support
Your customers might need help when your team is asleep or busy with something else.
0
Waiting Time
No more spending hours on the phone trying to reach somebody and introducing yourself (again).
100%
Queries Addressed
Olivya resolves queries on the fly. When it doesn’t the customer knows his request has landed where it needs to.
Happy customers
Efficient agents
Deep insight
24/7
Support
Your customers might need help when your team is asleep or busy with something else.
0
Waiting Time
No more spending hours on the phone trying to reach somebody and introducing yourself (again).
100%
Queries Addressed
Olivya resolves queries on the fly. When it can't, customers know it’s landed in the right place.
Happy customers
Efficient agents
Deep insight
24/7
Support
Your customers might need help when your team is asleep or busy with something else.
0
Waiting Time
No more spending hours on the phone trying to reach somebody and introducing yourself (again).
100%
Queries Addressed
Olivya resolves queries on the fly. When it can't, customers know it’s landed in the right place.
Your customer's personal assistant
Your customer's personal assistant
Your customer's personal assistant
Your customer's personal assistant
Ryan EK.
Ryan EK.
Ryan EK.
• Hobby: Coding
• Hobby: Coding
• Hobby: Coding
• Hobby: Coding
• Personal goal: Read more books
• Personal goal: Read more books
• Personal goal: Read more books
• Personal goal: Read more books
• Tone: Friendly, Informal
• Tone: Friendly, Informal
• Tone: Friendly, Informal
• Tone: Friendly, Informal
• Favorite application: Netflix
• Favorite application: Netflix
• Favorite application: Netflix
• Favorite application: Netflix
• Interests: AI & History
• Interests: AI & History
• Interests: AI & History
• Interests: AI & History
• Lifestyle signals: Travels often
• Lifestyle signals: Travels often
• Lifestyle signals: Travels often
• Lifestyle signals: Travels often
• Intent signals: New headphones
• Intent signals: New headphones
• Intent signals: New headphones
• Intent signals: New headphones
Nicholas M.
Nicholas M.
Nicholas M.
• Hobby: Basketball
• Hobby: Basketball
• Hobby: Basketball
• Hobby: Basketball
• Personal goal: Go to the gym
• Personal goal: Go to the gym
• Personal goal: Go to the gym
• Personal goal: Go to the gym
• Tone: Warm, Ambitious
• Tone: Warm, Ambitious
• Tone: Warm, Ambitious
• Tone: Warm, Ambitious
• Favorite application: OneLeaf
• Favorite application: OneLeaf
• Favorite application: OneLeaf
• Favorite application: OneLeaf
• Interests: CX, Tennis
• Interests: CX, Tennis
• Interests: CX, Tennis
• Interests: CX, Tennis
• Lifestyle signals: TV show enthusiast
• Lifestyle signals: TV show enthusiast
• Lifestyle signals: TV show enthusiast
• Lifestyle signals: TV show enthusiast
• Intent signals: New phone plan
• Intent signals: New phone plan
• Intent signals: New phone plan
• Intent signals: New phone plan
