AI voice assistant for
Call Centres
AI voice assistant for Call Centres
Olivya is an AI-powered assistant designed to support call centres of all sizes, improving efficiency, boosting agent productivity, and enhancing customer satisfaction.
Here's how Olivya can help you
Here's how Olivya
can help you
Accent Localisation
Increase comprehension for both your customers and agents by using a local accent.
Accent Localisation
Increase comprehension for both your customers and agents by using a local accent.
Accent Localisation
Increase comprehension for both your customers and agents by using a local accent.
Frequently asked questions
How does the AI IVR system decide when to transfer a call to a real agent?
The system uses advanced natural language processing to assess the complexity of the query. If it determines that the issue requires human expertise, it promptly transfers the call to an available agent.
How does the AI IVR system decide when to transfer a call to a real agent?
The system uses advanced natural language processing to assess the complexity of the query. If it determines that the issue requires human expertise, it promptly transfers the call to an available agent.
How does the AI IVR system decide when to transfer a call to a real agent?
The system uses advanced natural language processing to assess the complexity of the query. If it determines that the issue requires human expertise, it promptly transfers the call to an available agent.
Will the AI IVR system replace human agents?
Will the AI IVR system replace human agents?
Will the AI IVR system replace human agents?
Can I change my plan later?
Can I change my plan later?
Can I change my plan later?
Is my data secure?
Is my data secure?
Is my data secure?
Products
Industries
Company
Pricing
Starter
Ideal for companies exploring Olivya for the first time
£30
/month
1 Workspace
Unlimited Agents
1 Phone Number
100 Minutes Included
Additional minute at £0.10
6-Month Access to Recordings
Basic Analytics
10 Concurrent AI Calls
All Integrations
Basic Support
Pro
Most popular
Designed for companies with customer service teams of 2 to 10 members
£600
/month
10 Workspaces
Unlimited Agents
10 Phone Number
2000 Minutes Included
Additional minute at £0.10
6-Month Access to Recordings
Advanced Analytics
25 Concurrent AI Calls
All Integrations
High Priority Email Support
Entreprise
Tailored for enterprises and large contact centre teams
Let's talk
Unlimited Workspaces
Unlimited Agents
Unlimited Phone Numbers
4000 Minutes Included
Additional minute at £0.08
6-Month Access to Recordings
Advanced Analytics
100 Concurrent AI Calls
All Integrations
Private Slack Channel
Pricing
Starter
Ideal for companies exploring Olivya for the first time
£30
/month
1 Workspace
Unlimited Agents
1 Phone Number
100 Minutes Included
Additional minute at £0.10
6-Month Access to Recordings
Basic Analytics
10 Concurrent AI Calls
All Integrations
Basic Support
Pro
Most popular
Designed for companies with customer service teams of 2 to 10 members
£600
/month
10 Workspaces
Unlimited Agents
10 Phone Number
2000 Minutes Included
Additional minute at £0.10
6-Month Access to Recordings
Advanced Analytics
25 Concurrent AI Calls
All Integrations
High Priority Email Support
Entreprise
Tailored for enterprises and large contact centre teams
Let's talk
Unlimited Workspaces
Unlimited Agents
Unlimited Phone Numbers
4000 Minutes Included
Additional minute at £0.08
6-Month Access to Recordings
Advanced Analytics
100 Concurrent AI Calls
All Integrations
Private Slack Channel
Pricing
Starter
Ideal for companies exploring Olivya for the first time
£30
/month
1 Workspace
Unlimited Agents
1 Phone Number
100 Minutes Included
Additional minute at £0.10
6-Month Access to Recordings
Basic Analytics
10 Concurrent AI Calls
All Integrations
Basic Support
Pro
Most popular
Designed for companies with customer service teams of 2 to 10 members
£600
/month
10 Workspaces
Unlimited Agents
10 Phone Number
2000 Minutes Included
Additional minute at £0.10
6-Month Access to Recordings
Advanced Analytics
25 Concurrent AI Calls
All Integrations
High Priority Email Support
Entreprise
Tailored for enterprises and large contact centre teams
Let's talk
Unlimited Workspaces
Unlimited Agents
Unlimited Phone Numbers
4000 Minutes Included
Additional minute at £0.08
6-Month Access to Recordings
Advanced Analytics
100 Concurrent AI Calls
All Integrations
Private Slack Channel
Sign up for free today
Build and dispatch your first AI Phone Agent in less than a minute.
Sign up for free today
Build and dispatch your first AI Phone Agent in less than a minute.
Sign up for free today
Build and dispatch your first AI Phone Agent in less than a minute.
Our commitment is to catalyse progress by making the complex intuitive, the cumbersome effortless, and the ordinary extraordinary.
Our commitment is to catalyse progress by making the complex intuitive, the cumbersome effortless, and the ordinary extraordinary.
Our commitment is to catalyse progress by making the complex intuitive, the cumbersome effortless, and the ordinary extraordinary.